Tech Services

Datacenter Remote Hands Field Service

Let our experts be there for you!

Whether you're a hosting provider or an organization with its own co-located servers in a datacenter, you can count on our professionally trained technicians to provide fast and reliable on-site service. Tier.Net has a team of field technicians in major cities throughout the United States, ready to be your remote hands, ears and eyes.

Our remote hands service is an affordable and cost-effective method of on-demand professional server management. Your business benefits with the convenience and flexibility of our one-time service or discounted contract rates.

Please contact us using the form below for rates and more information about any of the following services we offer:

  • On-Site Technical Support & Assistance
  • Visual Verification for Remote Troubleshooting
  • Hardware Troubleshooting & Repair
  • Swapping Removable Media
  • New Hardware Installation, Racking, and Stacking
  • Diagnostics & Signal Testing
  • Operating System Installation & Configuration
  • Rebooting/Power Cycling
  • Network Cabling
  • Equipment Migration
  • Server Management
  • ...and more!

We're on-site when you can't be.

Tier.Net Field Service Advantages:

  • Professional & Courteous Service Technicians
  • Rapid Response & Flexibility
  • Competitive One-Time or Discounted Contract Rates
  • White-Label Service Available
  • Emergency Weekend, Evening & Holiday Services Available
  • Guaranteed Confidentiality & Non-Disclosure

Request Additional Information

Location of Datacenter:
Preferred Contact:

Questions? We're ready to help.